FAQ’s

If you’re on this page then we hope it’s because you’re already keen to find out more about Rialto. The below should answer the most common questions, but feel free to ask us something else by contacting us here.

  • What is Rialto?

    Rialto is a platform for exporters and importers to grow their businesses by connecting with one another, and completing the whole shipping process online in one place.

  • How does it work?

    Once you’ve signed up and had your membership approved, you can go about setting up your company’s page on the marketplace and set up your search criteria to find importers or exporters in new markets that are also focused on your industry. You can use the marketplace to find new contacts in new markets and build your relationships with them.

    Once one of you is ready to commit and purchase a product then you can use Rialto to complete the whole shipping process. We have partner companies on board that mean you can process shipping, cargo insurance, shipping documentation and the payment of goods all on Rialto.

  • Can I use Rialto?

    If you’re an SME looking to export, or a distributor looking for new products to import, then Rialto is the platform intended for you. We’re an online marketplace specifically for exporters and importers and we’re wanting to make it easy for you to get started, or make it even easier if you’re already on that journey.

  • How do I start using Rialto?

    Please register your interest to get set up so that we can keep you up to date on when we will be going live. Once we’re ready to go you’ll be the first to know and then we can begin getting you on board.

  • Why Rialto?

    Rialto is the only platform specifically built for exporters and importers, facilitating the building of connections and the movement of goods. With over 40 years in the shipping industry we understand the complications of global logistics and the difficulties and cost smaller companies can face; that’s why we’ve made it possible to process everything all in one place to make exporting easy.

  • Who will I find on Rialto?

    If you’re a company looking to export then you’ll have access to a global marketplace for in country distributors. By using Rialto you can find and maintain new relationships with overseas customers and find new markets for your products.

    If you’re a distributor, you will find companies all over the world promoting their products and looking for your business to help bring their products into your markets. If you’re wanting new products and brands to differentiate your business then Rialto is the platform to start your search.

  • What if I’m already exporting/ importing?

    The idea behind Rialto is to make exporting easy, but just because you’re already exporting doesn’t mean you can’t use Rialto. Rialto will help you grow by providing you with follow on customers in new markets. Happy with the customers you have for now? Well then why not look to use Rialto to make shipping your products easier by being able to process shipping, cargo insurance and payments all in one place.

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